CUSTOMER SERVICE HEAD

JAKARTA BARAT
, Full Time

Are you?

DUITKU (PT Kharisma Catur Mandala), is a start-up company engaged in the field of Financial Technology domiciled in West Jakarta. We are looking for some people to join our growing team. For further descriptions of qualifications, requirements, and responsibilities, check the content below.

Qualifications:

  1. Bachelor Degree, any major.
  2. 3-5 years in Customer Related services.
  3. Leadership qualities.
  4. Team player, diligent, friendly, and honest.
  5. Eagerness to learn about new things/technologies.
  6. Communicative.
  7. Attention to detail.
  8. Responsible and reliable.
  9. Can work shifts/nights.

Required Skills :

  1. Have good communication skills.
  2. Able to operate computer, microsoft office, and google services.
  3. Able to speak English, both oral and written.

Duties and Responsibilities :

  1. Manage and supervise Customer Service Team day to day operations.
  2. Workshift management.
  3. Maintaining healthy environment within Customer Service Team.
  4. Handling Customer complaints in timely manner.
  5. Provide assistance and solutions.
  6. Perform validation activities.

Join With Us Now!

Develop your potential, talent, and career with DUITKU!
Send your job application to:
[email protected]

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